Terms and Conditions

These Terms and Conditions explain the rules governing your access to and use of the Fairplay website, mobile platform, applications, account services, sports markets, casino sections, promotions, payment features, and customer-support services.

By registering, completing Fairplay login, accessing the platform, or using any service, you confirm that you have read, understood, and agreed to these Terms and Conditions, our Privacy Policy, Responsible Gaming Policy, and any rules displayed for a particular service or promotion.

If you do not agree with these Terms, you must not register or continue using Fairplay.

1. Eligibility Requirements

You may create and use a Fairplay account only if:

You are at least 18 years old or meet the higher legal age required in your location.
You have the legal capacity to enter into a binding agreement.
Online betting or gaming is permitted in your location.
You are not currently self-excluded or legally prohibited from participating.
You register personally and use your own accurate information.
You use payment methods that belong to you or that you are legally authorised to use.
You are not accessing the platform from a restricted jurisdiction.

You are responsible for checking the laws and regulations that apply in your state, country, or location. Availability of the Fairplay platform does not mean that every service is lawful or permitted in every jurisdiction.

2. Account Registration

To access selected services, you may need to create a Fairplay account. During registration, you may be asked to provide:

Full legal name
Date of birth
Mobile number
Email address
Residential address
Username and password
Identity-verification information
Payment details
Other information reasonably required for account administration or legal compliance

All submitted information must be accurate, complete, current, and belong to you. You must update your details if they change.

Unless expressly permitted, each eligible user may maintain only one Fairplay account. Duplicate, misleading, shared, or fraudulently created accounts may be restricted, suspended, or closed.

3. Identity and Account Verification

Fairplay may request verification during registration, before processing a transaction, when account information changes, or when unusual activity is detected.

Verification may include:

Mobile-number or email confirmation
Age and identity verification
Address verification
Payment-method ownership checks
Source-of-funds information where appropriate
A selfie or account-ownership confirmation
Additional documents required by law or internal risk controls

We may restrict selected account functions while verification is incomplete. Providing false, altered, expired, or misleading documents may result in suspension or closure.

4. Fairplay Login and Account Security

You are responsible for protecting your username, password, OTPs, recovery codes, and registered devices.

You agree to:

Create a strong and unique password.
Keep login credentials confidential.
Avoid allowing another person to use your account.
Sign out after using a shared device.
Notify support if you notice unfamiliar activity.
Keep your registered mobile number and email address active.
Use only verified Fairplay access links.

Activity completed through your account may be treated as authorised unless you report unauthorised access promptly.

Fairplay representatives should not ask you to disclose your complete password, OTP, UPI PIN, card PIN, CVV, or wallet recovery phrase.

5. Permitted Use

You may use Fairplay only for lawful, personal, and recreational purposes. You agree to follow all platform rules and instructions displayed for individual services.

You must not:

Create an account using another person’s identity.
Allow a minor or ineligible person to use your account.
Maintain multiple accounts without permission.
Use automated scripts, bots, scraping tools, or unauthorised software.
Interfere with the security or operation of the platform.
Attempt to manipulate markets, results, promotions, or transactions.
Engage in fraud, collusion, money laundering, or unlawful activity.
Exploit technical errors, incorrect odds, or platform vulnerabilities.
Use abusive, threatening, or misleading language with other users or staff.
Copy or commercially exploit platform content without permission.
Use a VPN or other method to conceal a restricted location where prohibited.
Deposit or withdraw funds on behalf of another person.
Use Fairplay in violation of applicable law.

Suspected prohibited activity may be investigated and reported to relevant authorities where legally required.

6. Service Availability

Fairplay may update, modify, restrict, suspend, or discontinue a feature when reasonably required for:

Platform maintenance
Technical repairs
Security reviews
Verification procedures
Legal or regulatory requirements
Payment-provider interruptions
Market settlement
Fraud prevention
Events outside our reasonable control

We aim to provide reliable access but do not guarantee that every feature will always be available, error-free, or compatible with every device.

7. Sports Markets and Bet Acceptance

A selection is not considered accepted merely because it has been entered or submitted. Acceptance occurs only when it is confirmed in the user’s account and recorded by the Fairplay system.

Before confirming a selection, users should review:

Event and market name
Selected outcome
Displayed odds
Stake amount
Potential return
Settlement rules
Any special market conditions

Odds and market availability may change before acceptance. Once accepted, a transaction or bet generally cannot be cancelled unless the applicable market rules or Fairplay expressly permit it.

8. Market Settlement and Errors

Markets are normally settled using official results and the rules displayed for the relevant event. Corrections by an official governing body after settlement may not always change the original settlement unless the applicable rules state otherwise.

Fairplay may correct, cancel, recalculate, or void affected activity when there is:

An obvious pricing or odds error
Incorrect event information
A technical malfunction
Duplicate processing
An abandoned, postponed, or cancelled event
Suspicious or manipulated activity
A settlement error
A breach of these Terms

Users must not knowingly take advantage of an obvious platform or pricing error. Any incorrectly credited amount may be removed from the account.

9. Deposits

Available deposit methods, processing periods, limits, and fees may vary according to the user’s location, verification status, account history, and selected payment provider.

Users must:

Use an authorised payment method.
Check the displayed transaction details.
Complete required verification.
Avoid repeated payments while a transaction remains pending.
Retain the payment reference until the balance is updated.
Contact support if the displayed processing period has passed.

A successful payment confirmation from a bank or payment application does not always mean that the account balance will update immediately.

10. Withdrawals

Withdrawals may be subject to:

Identity and age verification
Payment-method verification
Minimum and maximum limits
Account-security reviews
Promotional conditions
Pending transaction checks
Legal or regulatory requirements
Banking or payment-provider processing periods

The name on the withdrawal method may need to match the verified account holder. Fairplay may request additional information before approving a withdrawal.

Estimated processing periods are not guaranteed when delays are caused by verification, payment networks, banking maintenance, inaccurate details, or circumstances outside our reasonable control.

11. Account Balances and Transaction Records

Users should review account balances and transaction histories regularly. If you believe a record is incorrect, contact support promptly and provide the relevant date, amount, payment method, and reference number.

Fairplay’s verified system records will generally be used when reviewing account activity, subject to applicable law and evidence of a technical or administrative error.

12. Bonuses and Promotions

Bonuses, referral rewards, and promotional offers may have separate conditions covering:

User eligibility
Activation requirements
Promotional codes
Minimum deposits
Wagering requirements
Eligible markets or games
Validity periods
Maximum benefits
Withdrawal restrictions
Excluded payment methods

Users should read the complete promotional terms before participating. A promotion may be withheld or cancelled if its requirements are not met or if misuse, duplicate accounts, collusion, or manipulation is suspected.

Promotions do not guarantee winnings or financial returns.

13. Fees, Taxes and Other Charges

Fairplay or an external payment provider may apply fees where disclosed before a transaction. Your bank, wallet provider, card issuer, or payment processor may apply separate charges.

You are responsible for understanding and meeting any tax-reporting or payment obligations that apply to your activity. Fairplay does not provide individual tax or legal advice.

14. Responsible Gaming

Fairplay services should be used only as paid entertainment. Winning is never guaranteed, and users should participate only with money they can afford to lose.

Users are encouraged to:

Set spending and time limits.
Avoid using borrowed money.
Never chase previous losses.
Take regular breaks.
Monitor account activity.
Avoid playing while distressed or under the influence.
Request a cooling-off period when needed.
Use self-exclusion if activity becomes difficult to control.

Self-exclusion and account-limit requests may require identity verification. Restrictions may not be reversible before the selected period expires.

15. Account Suspension or Closure

Fairplay may restrict, suspend, or close an account when reasonably necessary because of:

A breach of these Terms
Inaccurate registration information
Incomplete verification
Underage or restricted access
Duplicate accounts
Suspected fraud or unlawful activity
Payment disputes or chargebacks
Security concerns
Promotion misuse
Abusive conduct
A responsible gaming request
A legal or regulatory obligation

Where appropriate and legally permitted, users may be informed of the reason and any steps required to resolve the restriction.

You may request account closure through verified support. Account closure may remain subject to pending transactions, required verification, investigations, and legally required record retention.

16. Third-Party Services and Links

Fairplay may contain links to third-party websites, payment processors, games, content, or other services. These third parties may operate under separate terms and privacy policies.

We do not control every third-party service and are not responsible for its availability, content, security practices, or independent actions. Review the applicable terms before providing information or completing a transaction.

17. Intellectual Property

The Fairplay name, website design, text, graphics, software, databases, and other platform materials may be protected by intellectual-property laws.

Users receive a limited, personal, non-exclusive, and revocable right to access the platform according to these Terms. Nothing in these Terms transfers ownership of Fairplay content or technology to the user.

18. Disclaimer

Fairplay services are provided subject to availability and applicable law. To the extent permitted by law, we do not guarantee:

Continuous or uninterrupted access
Compatibility with every device
That every technical issue will be corrected immediately
Any particular result or financial return
The availability of every market, game, payment method, or promotion

Nothing in these Terms excludes rights or obligations that cannot legally be excluded.

19. Limitation of Liability

To the extent permitted by applicable law, Fairplay will not be responsible for indirect, incidental, special, or consequential losses arising from:

User error
Loss of login credentials
Unauthorised access caused by a user’s failure to protect credentials
Unsupported devices or software
Internet or telecommunications interruptions
Banking or third-party payment delays
Third-party content or services
Use of the platform in a prohibited location
Events beyond our reasonable control

Any limitation will apply only to the extent allowed by law.

20. Changes to These Terms

Fairplay may update these Terms to reflect changes in services, technology, security practices, legal requirements, or business operations.

The revised version will display a new “Last Updated” date. Where required, material changes may also be communicated through an account notice, website message, email, or another appropriate method.

Continued use after an updated version becomes effective constitutes acceptance where permitted by law.